Your business needs expert Salesforce advice.
We're a consulting firm specializing in Salesforce implementation, training, and maintenance services.
Get the Salesforce knowledge and guidance your business deserves.
We understand your business
Our services prioritize understanding your business goals, processes, and challenges, which facilitates a highly customized and efficiently utilized Salesforce instance.
We use our expertise to your advantage
With nearly a decade of experience in a wide swath of industries, we impart a deep knowledge base in, and use cases for, all things Salesforce.
We become a long-term partner
We maintain long-term partnerships throughout our clients’ Salesforce journeys, as their businesses grow and evolve.
Our Services
IMPLEMENTATION
We customize Salesforce to your business and help streamline & automate processes to enable truly data-driven decision making.
HEALTH CHECK
We connect quarterly to fine-tune your existing build & identify new automation opportunities, which maximizes your CRM investment.
TRAINING
We conduct virtual and in-person trainings tailored to specific business functions and user groups to boost user adoption of Salesforce.
CONSULTING
We offer managed services, rendered on an as-needed basis, for Salesforce customizations and strategic guidance.
Client Testimonials
Blair, Next Step Realty
Playbook Partners was the primary ingredient that helped us take our business from a high-growth, but slightly disorganized system into a highly functioning database powered by Salesforce. Salesforce, while its ends result is very positive, is a rather complicated system to setup and navigating the complexities of the platform requires a specialist who has both experience at Salesforce and as a consultant. Tom is that guy.
Matt, ReVireo
Tom started by helping us customize the stock Salesforce environment to be specific to our business. Together, we created various record types and fields to better capture the most important information in the easiest way. This effort also led to a transformation and reorganization of our business processes, which was spurred by the collaboration with Tom to develop Salesforce into our central business platform.
Ann Marie, USCBC
Working with Playbook is one of the best business decisions our organization has made. As our business evolves, we continue to check in with Tom to fine-tune existing strategies and develop new ones. Tom’s expertise, creativity, assessments, and flexibility have helped us maximize our Salesforce investment. We can’t wait to see what the future holds for us.
About Us
Playbook Partners was established in 2015 to support the operational and strategic growth of small businesses through bespoke Salesforce implementations, trainings, and maintenance services. Our New York-based consulting firm serves clients across North America and abroad.
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